1. Introduction

Dynamic Wound Care Management, LLC and its affiliates (“Dynamic Wound Care,” “we,” “us,” or “our”) are committed to protecting the privacy of visitors to our websites and online services, including https://www.dynamicwoundcareusa.com
, any related mobile or web-based applications, and any patient portals we make available (collectively, the “Site”).

This Privacy Policy describes how we collect, use, disclose, and protect information about you when you visit or use the Site. It applies to individuals located in Georgia, Florida, South Carolina, Nevada, Illinois, and Michigan, as well as other U.S. jurisdictions where we operate.

This Privacy Policy is separate from our HIPAA Notice of Privacy Practices. To the extent there is a conflict between this Privacy Policy and our HIPAA Notice of Privacy Practices with respect to PHI, the HIPAA Notice of Privacy Practices will govern.

By using the Site, you consent to the collection, use, disclosure, and other handling of your information as described in this Privacy Policy.

2. Information We Collect

We collect information in three main ways:
(1) Information you provide directly
(2) Information collected automatically
(3) Information from other sources

2.1 Information You Provide Directly

Examples include:

• Completing surveys or forms
• Subscribing to updates
• Using the patient portal
• Live chat or messaging
• Requesting services or visits
• Contacting us by phone or email

Information may include:

• Contact information
• Demographic information
• Account login information
• Insurance and referral details
• Health-related information you voluntarily provide
• Communications and attachments

Some information may be PHI and is governed by HIPAA.

2.2 Information Collected Automatically

Includes:

• IP address, browser, device
• Pages visited, time on page
• Referring websites
• Approximate location
• Demographics (via analytics tools)

Collected with cookies, pixels, analytics tools (e.g., Google Analytics).

2.3 Information from Other Sources

We may receive information from:

• Healthcare providers & payors
• Third-party service providers
• Public sources
• Affiliates

3. How We Use Your Information

Purposes include:

• Operating and improving the Site
• Scheduling and managing care
• Responding to requests
• Sending newsletters or updates
• Analytics and research
• Security, compliance, fraud detection
• Any purpose disclosed at collection with your consent

4. Cookies and Similar Technologies

We use cookies, pixels, web beacons, and tools like Google Analytics to:

• Remember preferences
• Keep users logged in
• Analyze traffic and performance
• Improve security

Users may disable cookies but some functionality may break.

5. How We Share Your Information

We do not sell personal information.

We may share information:

• With service providers
• With healthcare partners/payors when PHI is involved
• For legal or compliance reasons
• During business transfers
• With your consent

6. Your Choices and Rights

Email opt-out: via “unsubscribe” link or info@dynamicwc.com

Where required by law, you may request:

• Access
• Correction
• Deletion
• Restrictions on processing
• Data portability

Requests: info@dynamicwc.com

7. Children’s Privacy

We do not knowingly collect information from children under 13.
Contact info@dynamicwc.com
if you believe such information was collected.

8. Security

We use administrative, technical, and physical safeguards, but no method is 100% secure.

9. Data Retention

We retain information as reasonably necessary to:

• Provide services
• Meet legal requirements
• Resolve disputes
• Enforce agreements

10. Third-Party Websites

We are not responsible for the privacy practices of linked third-party sites.

11. Changes to This Privacy Policy

Changes will be posted with an updated date. Continued use constitutes acceptance.

12. Contact Us

Dynamic Wound Care
Email: info@dynamicwc.com